Shipping policy

  • Delivery Areas: Nationwide across South Africa only (no international shipping).
  • Delivery Times: 3–7 business days.
  • No Collection: Deliveries only; no local pickup option is available.
  • Delays: Not responsible for courier, weather, customs, or public holiday delays.
  • Lost/Damaged Parcels: Must contact support immediately (within 48 hours for damaged items with photos).
  • Address Modifications: Can only be made before dispatch. If the order is already dispatched, changes/refunds are not allowed.